Russ Miller is President and founder of DRIG Inc., and has a (26 year) background in successful business management and company development within the service and installation industries and is owner and founder of multiple businesses. Russ was actually approached about possibly starting a fleet vehicle installation company by a good friend who was working within the industry and who told Russ that there was a huge opportunity for improvement within the industry and specifically because of the poor quality of technicians that were represented within the industry. Russ quickly commenced developing what is now a National Installation Company, with the primary intent to improve the overall caliber of Technician including the quality of workmanship which is available in the industry.
Russ says, “ the days of having an impersonable, possibly hung over or foul mouth tech who shows up on a job site is over, when using DRIG services”.
Since the company’s conception, Russ has partnered with multiple individuals who have added their own industry and business knowledge and experience to the company's success in order to provide the highest quality of service, a pleasant business experience, professionalism, competence and by far the greatest caliber of technician available.
MISSION, VISION, VALUE
Russ states that the founding mission at DRIG has been to provide the most reliable, personable and professional technicians available within the industry! Russ further stated that the technician becomes the face of any company and a clean, well-mannered and professional technician should be the expectation of any respectful company or individual, though he recognizes that the choices have been limited and that there has been a unfortunate and almost a conforming by companies in settling for the technician industry standard.
Russ further stated that, “in addition to providing a better technician and overall business experience, that at DRIG we will become problem solvers for our customers, maintaining the old business philosophy that you earn a customer”