Russ Miller is the original founder of DRIG Inc., and has a 18 year background in successful business management and company development within the service and installation industries, and is owner and founder of multiple businesses. Russ was actually approached about possibly starting a fleet vehicle installation company by a good friend who was working within the industry and who told Russ that there was a huge opportunity for improvement within the industry and specifically because of the poor quality of technicians that were represented within the industry. Russ quickly saw the legitimacy of the statement and embraced the opportunity with the idea that DRIG would raise the bar specifically for the quality of technicians that would be available through Done Right Installation Group.
Russ say’s, “ the days of having an impersonable, possibly hung over and foul mouth tech who shows up on a job site is over, when using DRIG services”.
Since the companies conception, Russ has partnered with multiple individuals who have added their own industry knowledge and experience to the company in order to provide the highest quality of service, a pleasant business experience, professionalism, competence and by far the greatest caliber of technician available.
MISSION, VISION, VALUE
Russ states that the founding mission at DRIG has been to provide the most reliable, personable and professional technicians available within the industry! Russ further stated that the technician becomes the face of any company and a clean, well mannered and professional technician should be the expectation of any respectful company or individual, though he recognizes that the choices have been limited and that there has been a unfortunate and almost a conforming by companies in settling for the technician industry standard.
Russ further stated that, “in addition to providing a better technician and overall business experience, that at DRIG we will become problem solvers for our customers, maintaining the old business philosophy that you earn a customer”
At DRIG our approach to the industry is to earn your business by doing the things other business will not. Through this approach DRIG has quadrupled its customer base each quarter all by word of mouth referral business only!
President / Owner
Vice President / Owner